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Bio:

Vivien Lian is a transformative leader - with over three decades of experience across three iconic financial institutions: Citibank, Barclays, and UOB.

Her career has been defined not by titles, but by a singular mission: to build bridges - between technology and humanity, between global institutions and the smallest SMEs, and between the banker she started as and the leader she became.

At the heart of her work lies one enduring question: "How can we build systems that scale with both efficiency and heart?"

This question drove her to pioneer platforms that transformed "credit scores into dignity scores" - democratizing access to capital for over 200,000 underserved SMEs. It inspired her to design inclusive tools like a universal workstation for visually impaired colleagues, proving that technology's highest calling is to empower, not exclude.

Vivien's purpose has always been rooted in a simple belief: When you help an SME or an individual achieve their financial goals, you are not just closing a deal. You are fulfilling someone's dream.

Today, Vivien is an advocate, advisor, and champion for Singapore's SMEs. She dedicates herself to enabling small businesses, guiding young startups, and supporting women entrepreneurs - especially those navigating the complex journey from aspiration to scale.

She is eager to connect with the SME community: to share stories, to learn from your journeys, and to collaborate in writing the next chapter of resilient, human-centric entrepreneurship - together.